11/22/11 11:11 pm - It's official
I no longer have respect for my boss. And I'm talking about the good boss. I could handle the mood swings up until he made me cry for half an hour in the bathroom today. We had a problem customer today and I was trying to explain that we needed the top portion of his water bill in order to verify he's paying the correct fees in order to use our facility. He went on about us harassing him every time he came in; well considering his address is not on the current list of active accounts we need him to bring that information in for us. I told him he could drop off, just to try to remember to bring in the paperwork the next time he came in. Bryan was in the office with me through this conversation. So about 2pm this afternoon Gordon comes in and asks to see me when I'm done with the person at the window. So I go in there and he starts to tell me this resident complained about my attitude and I asked him was it the gentleman that lived at so and so place and I said we have had issues with his attitude before. Then Gordon goes on to say that my attitude was not appreciated and when I started to say I never had an attitude he snapped at me and said not to interrupt him. He then continued saying that if my attitude does not improve that they can easily find another person to sit at the window and that he has sat there and listened to how I talk to citizens. I know for a fact that you cannot hear from his office any of the conversations from my office, I know because I've worked from Gordon's desk before and have never heard anything that's around the corner and all the way at the other end of the trailer. He never once asked me what happened, even when I stated that Bryan was in the office with me. He said he needed me to sign it, make a copy if I wanted to and that was it. Right after that I went straight into the bathroom and pretty much cried for about 20 minutes, then couldn't seem to stop when I was sitting in the office - thankfully it was silent so I don't think anyone noticed since Bryan was at the window and I was sitting in a chair with my back turned to the door and looking off to the left. I did finally have to get back up and into the bathroom to get the last 15 minutes of crying done. Out of all the jobs that I've ever had, I've never once been written up. I'm tired of Gordon' attitude change. And to top it all off he wished everyone else a happy Thanksgiving but didn't even come down the hallway to say anything to me. I need to get out of this job before I finally snap at someone.